user-testing archives

case study

Testing before you design

In interaction design, we talk a lot about user testing. After we have put together some rough prototypes, we like to put them in front of our users, give them some scenarios, and observe them attempt to perform some predetermined tasks. Something that I think is often overlooked however is observing the user using their current system. Most of the time the applications that we are designing are replacing current systems—even if the “system” isn’t a software application and it is paramount that we understand it.

posted by wade on Saturday, Feb 07, 2009 · 2 comments