“Usability problems usually fall into two categories; either it’s not clear how to do something, or something is too cumbersome to do. The latter is fixed by a better understanding of what the key tasks are, and the former is usually resolved by adding clarity. Often the best way to do this is through the writing of the interface.”
Des Traynor: “Writing an Interface” a post about a presentation he gave at Content Strategy in London (Sep. 5, 2011). If you have 25 minutes I highly recommend watching the presentation.

posted by Shane Guymon on Monday, Jan 30, 2012
tagged with content strategy, ui, ux