“At Zappos, we either think one year ahead or ten years ahead. We don’t really do anything in between. For ten years ahead we think about what our long-term vision is, which is definitely very important both for employees and the company. It’s important to take a step toward that vision every day. And then in terms of one year ahead it’s more about executing on the short term. I think a lot of companies like to put together three or five years plans and I have yet to meet anyone who has done that where things turned out as they expected.”
Tony Hsieh, CEO of the venerable Zappos.com
posted by Cameron Moll
on Wednesday, Jan 21, 2009