From Good Experience we get the 2007 Copernican Award finalists for best exemplifying the idea that a business “revolves around the customer, not the other way around.” My personal favorites on this list: The Motley Fool (whose radio show I started listening to years ago in Seattle), and Shutterfly (whose photo products arrive semi-regularly in my mailbox, compliments of my memories-minded mother-in-law).

posted by Ted Boren on Wednesday, Apr 18, 2007
tagged with experience, customer